Editor: Web Based Invoicing with Integrated HELPDESK Ticketing System Allows you to Manage your Service Business, Receive Service Requests from customers or End-Users and Bill from within The Office or Remotely at the time of a Service Call
Some of its advanced features include:
*Web Based: Being web Based ensures easy access to the central Database from where ever you are.
This is Especially helpful for quick on-site invoicing, which speeds up payment
*Keep Track of your Customers and End-Users in an IT Help Desk Environment, Create Invoices, Service Requests, Schedule Appointment, Manage Inventory and more for your Service Oriented Business!
*Help desk: Create Service requests via pop3 incoming Email or end-user login.
*End-User Options: End-Users and Customers can view Estimates, Invoices, View and Create Service requests, Estimates as well as Appointments.
*Management of Workers: Full Management of employees Comission based workers working out on the field or in house.
*4 Level Security Privileges:Enables users to be either Administrator, Dispatcher, Tech or End-User
*Administrator*Having Full adminsitrative Access
*Dispatcher* Having access to create appintments and change some data, or
*Tech* Only having access to view and modify data in Invoices which are assigned to them
*End-User* Only having access to view Invoices, Service Requests, Estimates and Appointments that are Created for them. End-Users can also Create Service Requests via Login or Email
*Simple Payroll: This calculates Amount owed to all Workers, and Referers
Workers can either owe you a commission if they receive payment directly, or you can owe them if you received the money and they are working under you.
and the totals will be calculated automatically.
